National Job Listings

Below are job postings submitted by other Lutheran Church--Missouri Synod entities, including congregations, Recognized Service Organizations, Districts, etc.

Questions about the open positions listed on this page should be directed to the contact organization listed with the posting. The LCMS does not hire for these positions, and, as such, cannot answer any questions you may have about them.

Requests to post open positions for Recognized Services Organizations and affiliated organizations are done by the Department of Human Resources of The Lutheran Church--Missouri Synod if the posting guidelines are met. If you are with an RSO or LCMS affiliate, and would like to see guidelines for applying to have your position listed on this page, please read our guideline and applications.

Job TitleCollector
OrganizationConcordia Publishing House
ContactHuman Resources
Address3558 S Jefferson Ave
LocationSaint Louis, Missouri 63118
Position Overview-Concordia Publishing House is seeking a full-time Collector. This position is responsible for providing customer credit assistance via the phone, reviewing and releasing orders on credit hold, and processing payments. Other duties included reviewing and contacting customers with past due accounts with a high level of professionalism.

Specific duties include:
• Answering inbound phone lines; responding to customer inquiries, processing payments, sending copies of invoices, resolving discrepancies, and documenting notes from the call.
• Processing daily credit holds, with appropriate follow up.
• Evaluating all 60+ days past due accounts and take appropriate action.
• Reviewing all past due customer accounts with standing/perpetual orders and follow up with appropriate action.
• Assisting in processing payments from the Lockbox. Following-up on discrepancies and questions.
• Responding to customer messages.

The ideal candidate will possess the following knowledge, skills, and abilities:

• High school diploma and two or more years of college, bachelor’s degree in business/accounting preferred.
• One year of customer service experience and previous experience working in credit and collection is preferred.
• Must be detail oriented.
• Ability to communicate effectively and has strong written and verbal communication skills.
• Excellent interpersonal skills.
• Excels at customer service and stays calm and professional.
• Strong problem-solving and critical thinking skills.
• Ability to prioritize multiple responsibilities and meet deadlines.
• Excellent organizational skills, disciplined, self-starter, strong PC skills.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).

CPH is mission-focused, customer-driven, and exists for the purpose of providing Christian resources that meet the needs of its customers today and in the future. CPH has been certified as a Best Christian Workplace by the Best Christian Workplaces Institute, is a winner of the Missouri Quality Award, and the National Malcolm Baldrige Quality Award. CPH offers competitive pay and a comprehensive benefits package featuring medical, dental, prescription drug, and vision care benefits; disability and survivor benefits; accidental death insurance; and a company provided retirement plan and an optional 403(b) retirement plan featuring a company match. Many other benefits are provided to CPH employees including free parking, business casual dress code, tuition reimbursement, and a friendly, team-oriented work environment with a management culture that solicits and recognizes employees for their ideas on opportunities to continually improve the company and our service to customers. We are looking for the best candidates to share in our vision.


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